Frequently Asked Questions
No, Deliver is an additional fee and is based on your delivery location you select.
Keep in mind that the price includes return pickup. Fuel prices and labour costs are expensive.
Setup is an additional charge and includes us dismantling at the end of your rental.
All prices are plus h.s.t
Keep in mind that the price includes return pickup. Fuel prices and labour costs are expensive.
Setup is an additional charge and includes us dismantling at the end of your rental.
All prices are plus h.s.t
Yes, during the checkout process you will be required to Sign Digitally the Renal Contract. Hold down your Computer Mouse or on a Mobile Phone simply use your finger to sign.
Initials and Signature Required (Sign and save each place) It should then take yo to the pamyent screen.) Please call or email if you require technical support.
Initials and Signature Required (Sign and save each place) It should then take yo to the pamyent screen.) Please call or email if you require technical support.
Our equipment is cleaned and sanitized during the installation process. Equipment is vacumed to remove any dirt or debris.
Our goal is to ensure our service meets the highest standrad possible.
Our goal is to ensure our service meets the highest standrad possible.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call you to confirm that someone will be at the party location.
No. The Bounce Houses, Obstacle Courses, Slides or any other rental will be cleaned during setup. Partytime Inflatables Inc. cleans and disinfects prior to every rental. We sanitize each inflatable with a human friendly product called Benefect Decon 30. This product is an EPA Registered and is used by Hospitals for COVID-19. Units are also vacuumed as well cleaned. Our inventory is new quality and older units are sold off.
Requirement: Customers choosing to save money by setting up and dismantling the Inflatable will be provided a Small amount of Benefect Decon 30 to sanitize their rental prior to use. Place your Inflatable in the Industrial Cargo Bag and ready for scheduled Pick Up Time.
Requirement: Customers choosing to save money by setting up and dismantling the Inflatable will be provided a Small amount of Benefect Decon 30 to sanitize their rental prior to use. Place your Inflatable in the Industrial Cargo Bag and ready for scheduled Pick Up Time.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker. Residential Customers must have own Cords. Please also note that when an inflatable is operational Air will be heard escaping through the seams this is how the product functions.
RESIDENTIAL DELIVERY ONLY CURRENTLY DUE TO COVID-19.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
Paypal Payment on Checkout. You don't have to be a PayPal Member. Non refundable deposit required and you must pay the remaining balance at or before delivery arrival. Payment prior to installation is required. We also accept E-Transfers. Please call us at 613-695-5867 if you want to pay by E-Transfer.
Partytime Inflatables Inc. offers 1 Free Rain Date reschedule. You are required to notify us by email 24 Hours in advance of your original delivery date to set a new delivery date which is subject to availability. Cancellation equals loss of 50% Deposit Payment. Customer Notice: only 1 Rain Date is offered if you cannot complete your scheduled Rain Date. Cancelling your order entirely will equal loss of the deposit payment. We clearly make this statement to you. Due to increased operational expenses this policy is necessary for the sustainability of our business.
Yes all orders require a minimum 50% non refundable Deposit Paypal Checkout Payment. you do not need to be a member. Pay with Credit Card. If you cancel between 24 Hours - 72 Hours prior to your rental you will be given a rain check that is good until October 31st, 2024. Rain Date is Subject to availability. No refunds whatsoever under any circumstances. Notice: Without a Deposit Payment your order is not booked in our system.
Most of our Bounce Houses (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
Setup on a level Grass Surface is recommended and best for the safety. Setup on asphalt, and concrete requires ordering Special Weighted Sand Bags $6 each. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
Once you have completed placing an Online Order an Email Confirmation will be sent to you. Contained will be Safety Tips. Please Note you have to Digitally Sign the Rental Waiver Contract in order to Submit your Online Order. Also when we deliver or you pickup we will go over the Safety Operation Rules in person.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow safety guidelines posted on inflatable rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our Rental Waiver Contracts.
Yes Party Time Inflatables Inc. is T.S.S.A Licensed (Technical Standards and Safety Authority). Annually we renew permits for Bounce Houses, Slides, Obstacle Courses so that you can use them for Public Events. Each year an inspector from the T.S.S.A inspects our equipment and issues a report allowing the device to be used for Public Event in Ontario. If you want to learn more contact us at 613-695-5867.
What does that mean? Installing Bounce Houses, Slides, Obstacle Courses for Public Events requires that the ADMI completes an inspection after installation. The ADMI will ensure Anchoring is secure and units are free of any damage. Also the ADMI will decide if the device(s) are safe to operate if wind or rain is present. Safety is the most important aspect to our operations.
Generally we will not book Events for Public Events that are under $2500 due to rising operational costs. However feel free to reach our to us. Depending on our scheduling it may be possible to rent only 1 item. Check with us first before submitting an order Online.
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Rent our industrial amusement inflatables. We have a variety of inflatable games, slides, and obstacles. Purchased from the leading industrial suppliers. We have Inflatable Amusements that cost more than $10K.
No we do not install inflatables outdoors in the winter when there is snow. Great news! If you are looking to host an indoor Birthday Party or Event and require a Rental Location we may be able to assit! We are actively compiling a list of venues locally with the help of our customers to support the 2022 Winter Season.
YES we charge for Installation & Takedown. Labour charges are charged for this part of our Service. Our industrial inflatables are heavy in weight up to 700 pounds and are moved using a large Dolley. There is lots of heavy lifting involved and there is a technique to rolling up inflatable(s) at the end of an Event. Our installer(s) also ensure the equipment is being installed correclty being mindful of safety for attendess or participants. During online checkout Setup Surface Fee (This is the Labour charge)
Select Grass Surface or Hard Surface.
Grass Surface: We use steel anchoring to secure inflatables to the surface
Hard Surface: Weighted Sndbags are shipped in with the order.
Select Grass Surface or Hard Surface.
Grass Surface: We use steel anchoring to secure inflatables to the surface
Hard Surface: Weighted Sndbags are shipped in with the order.
Here is the breakdown
Commerical property installations using interactive inflatable games
Supervsion by renter at all times is required.
Types of inflatables include Basketball, Baseball, Pedestal Joust, World of Sports, Skee, Ball, Hula Hoop Toss. Soccer.
Residential property installations: YES you as the renter are responsible for Supervsion at all times. Safety Rules are attached to each inflatable structure and should be read by Adults prior to operation. Ordering from PTI Amusments is fun but don't overlook the importance of Safety. Safety instructions will also be provided by the Installer(s). However do not hesitate to ask questions when we are on site at your location.
Here is the breakdown Commerical Property Installations: Types of inflatable such as Bounce Houses, Slides, Obstacle Courses are required to be supervised by our Trained Ride Attendant(s).We are licensed by the T.S.S.A (Technical Standards and Safety Authority). Hiring a service such as ours ensures you are following all the regulatory requirements. Highly reccomend you do some Google research on your own to support the importance of hiring a T.S.S.A Licensed inflatable rental service. PTI Amusements has valid license plates for the types of inflatables mentioned above.
Commerical property installations using interactive inflatable games
Supervsion by renter at all times is required.
Types of inflatables include Basketball, Baseball, Pedestal Joust, World of Sports, Skee, Ball, Hula Hoop Toss. Soccer.
Our inflatable structures are purchased from the most expensive industrial supplier in our industry costing up to $10K.
Highest quality & safest to operate make our products the best choice for your Party or Event.
Highest quality & safest to operate make our products the best choice for your Party or Event.
If you do not see your delivery area in our list. You can email or call us! We require minium order price the further distance we have to travel. Travel Fees have been increasing due to continued increases in fuel and labour costs.
Noteworthy when we deliver we also have to drive back to pickup your rental order. Travel Fee is calculated by us based on total Kilometres travelled to complete your roder.
Noteworthy when we deliver we also have to drive back to pickup your rental order. Travel Fee is calculated by us based on total Kilometres travelled to complete your roder.
If you are requesting us to pickup your Rental Order for example at 9pm. We may be able to handle your request as long as it is before 10pm. After Hour pickups will be charged an Extra Fee. There must be lighting available if it is outdoors so we can remove equipment in a lighted area.