Frequently Asked Questions
No, Deliver is an additional fee and is based on your delivery location you select.
Keep in mind that the price includes return pickup. Fuel prices and labour costs are expensive.
Setup is an additional charge and includes us dismantling at the end of your rental.
All prices are plus h.s.t
Keep in mind that the price includes return pickup. Fuel prices and labour costs are expensive.
Setup is an additional charge and includes us dismantling at the end of your rental.
All prices are plus h.s.t
Yes, during the checkout process you will be required to Sign Digitally the Renal Contract. Hold down your Computer Mouse or on a Mobile Phone simply use your finger to sign.
Initials and Signature Required (2spots).
Initials and Signature Required (2spots).
Currently we are delivering Online orders to Residential Homes. Bounce Houses and Obstacle Courses, Water Slides, Interactive Games,Carnival Food Equipment are Sanitized using Benefect Decon 30. NOTICE: Due to privacy we do not inform customers of Employee Vaccination Status. Also we do not ask our customers for their Vaccination Status. We practice social distancing with customers. Most of our interaction with customers is outdoors. Our equipment is cleaned and sanitized during the installation process.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call you to confirm that someone will be at the party location.
No. The Bounce Houses, Obstacle Courses, Slides or any other rental will be cleaned during setup. Partytime Inflatables Inc. cleans and disinfects prior to every rental. We sanitize each inflatable with a human friendly product called Benefect Decon 30. This product is an EPA Registered and is used by Hospitals for COVID-19. Units are also vacuumed as well cleaned. Our inventory is new quality and older units are sold off.
Requirement: Customers choosing to save money by setting up and dismantling the Inflatable will be provided a Small amount of Benefect Decon 30 to sanitize their rental prior to use. Place your Inflatable in the Industrial Cargo Bag and ready for scheduled Pick Up Time.
Requirement: Customers choosing to save money by setting up and dismantling the Inflatable will be provided a Small amount of Benefect Decon 30 to sanitize their rental prior to use. Place your Inflatable in the Industrial Cargo Bag and ready for scheduled Pick Up Time.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker. Residential Customers must have own Cords. Please also note that when an inflatable is operational Air will be heard escaping through the seams this is how the product functions.
RESIDENTIAL DELIVERY ONLY CURRENTLY DUE TO COVID-19.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
Paypal Payment on Checkout. You don't have to be a PayPal Member. Non refundable deposit required and you must pay the remaining balance at or before delivery arrival. Payment prior to installation is required. We also accept E-Transfers. Please call us at 613-695-5867 if you want to pay by E-Transfer.
Partytime Inflatables offers 1 Free Rain Date reschedule. You are required to notify us by email 24 Hours in advance of your original delivery date to set a new delivery date which is subject to availability. Cancellation equals loss of 50% Deposit. Customer Notice: only 1 Rain Date is offered if you cannot complete your scheduled Rain Date. Your order will be cancelled and your 50% deposit is forfeited.
Yes all orders require a minimum 50% non refundable Deposit Paypal Checkout Payment. you do not need to be a member. Pay with Credit Card. If you cancel between 24 Hours - 72 Hours prior to your rental you will be given a rain check that is good until October 31st, 2021. Rain Date is Subject to availability. No refunds whatsoever under any circumstances. Notice: Without a Deposit Payment your order is not booked in our system.
Most of our Bounce Houses (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
Setup on a level Grass Surface is recommended and best for the safety. Setup on asphalt, and concrete requires ordering Special Weighted Sand Bags $6 each. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
Once you have completed placing an Online Order an Email Confirmation will be sent to you. Contained will be Safety Tips. Please Note you have to Digitally Sign the Rental Waiver Contract in order to Submit your Online Order. Also when we deliver or you pickup we will go over the Safety Operation Rules in person.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow safety guidelines posted on inflatable rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our Rental Waiver Contracts.